Digitālās uzticamības un drošības analītiķis ar krievu valodas zināšanām

*Knowledge of Russian and English is required to provide customer service (outgoing calls, emails and chat) abroad. 

Performing tasks, which is oral and written customer service abroad (all over the world, where communication is in Russian and English), ensures the company's core business.

• Language skills: Excellent communication skills in both Russian and English, both written and oral.
• Experience: Experience with back office services.
• Problem-solving skills: Efficiency, accuracy, and empathy in performing job duties.
• Professional approach: Solution-oriented thinking and a goal-oriented approach to work.
• Proficiency in using tools: Excellent computer skills required to perform work effectively.
• Eager to learn: Passion for continuous learning and exploration.
• Eligibility: EU citizenship or work permit in Latvia required.
  
  

• Customer Understanding: Back office support only. General administrative duties.
• Expert Support: Providing online support in specific cases.
• Business impact: An important role in achieving the company's business goals.
• Customer satisfaction: Achieving and ensuring quality standards.

• Competitive salary: Salary up to 1,320 EUR gross.
• Signing Bonus: Start your career with a 1,500 EUR bonus if you start work in July or August.
• Comprehensive training: A fully paid training period that will ensure your success.
• Health insurance: Health insurance after a 3-month probationary period.
• Modern working environment: Work in a great office in the center of Riga with modern workplaces, a lounge, PlayStation, table tennis and much more.
• Dynamic environment: Join a multicultural team with a flat organizational structure and a work culture where everyone addresses each other by name.
• Welfare benefits: Regular fruit deliveries, free drinks, and a positive work environment.
• Employee discounts: Access exclusive discounts at fitness centers, restaurants, and more.
• Team spirit: Participate in social and sports activities, as well as team building events, and receive bonuses for recommending new employees.
• Career development and growth opportunities: Access to the Career Academy for continuous personal and professional growth.

Join our team and ensure the success of your company!