PAID INTERNSHIP IN IT DEPARTMENT
Internship
Salary(net): 620 EUR monthly
Applying for the vacancy has ended
Description
We at MSC value dedication, being positive and willing to learn new skills. Even if you are lacking industry expertise, you'll get the help you need to succeed!
Requirements
- willing to assist employees and have experience with IT or similar Helpdesk and Support Services
- knowledgeable about ITIL concept
- fluent in English, having excellent communication skills
- ready to take an internship for at least 3 months
- student in Latvian educational institution
Duties
- provide first-line investigation, diagnosis, and resolution for all systems in the area of responsibility (mainly for IT Infrastructure)
- manage the lifecycle of incidents and requests
- keep users informed on the status of incidents, requests, and services
- develop end-user documentation
Proposal
- international experience in a global company
- learning, training and personal development
- a possibility to work on hybrid mode (partially from home)
- a modern and green office with free parking
- teambuilding events and other social activities
- fresh fruits, lunch coupons, coffee, and tea in the office
Location
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About the company
MSC Shared Service Center Riga, SIA
MSC Mediterranean Shipping Company is a world leader in global container transportation, and a key market player in Latvia. The MSC Family consists of more than 200.000 family members, present in 155 countries.
The sense of family reflects the way we build, develop and harness positive relationships with our customers. We strongly believe that dedicated personnel resources are the key to our commercial success.
Our MSC Shared Service Center Riga Ltd. provides professional remote business support to many of our offices worldwide. Working for us will give you the opportunity to work directly with international trade in various positions, in an industry that is constantly evolving.Address: Uriekstes Street 2A, Riga LV-1005, Latvia