Digitālās uzticamības un drošības analītiķis ar krievu valodas zināšanām

*Knowledge of Russian and English is required to provide customer service (outgoing calls, emails and chat) abroad. 

Performing tasks, which is oral and written customer service abroad (all over the world, where communication is in Russian and English), ensures the company's core business.

• Language skills: Excellent communication skills in both Russian and English, both written and oral.
• Experience: Experience with back office services.
• Problem-solving skills: Efficiency, accuracy, and empathy in performing job duties.
• Professional approach: Solution-oriented thinking and a goal-oriented approach to work.
• Proficiency in using tools: Excellent computer skills required to perform work effectively.
• Eager to learn: Passion for continuous learning and exploration.
• Eligibility: EU citizenship or work permit in Latvia required.
  
  

• Customer Understanding: Back office support only. General administrative duties.
• Expert Support: Providing online support in specific cases.
• Business impact: An important role in achieving the company's business goals.
• Customer satisfaction: Achieving and ensuring quality standards.

• Competitive Salary: Starting from 1,320 EUR gross
• Sign in bonus: Kick-start your career with a 1,500 EUR gross sign in bonus (750 EUR paid out after passing the probation period, 750 EUR paid out after the sixth month) for hires in September.
• Comprehensive Training: A fully paid training period will set you up for success.
• Health Coverage: Private health insurance after 3 months of probation.
• Modern Workspace: Work in a great office in the city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
• Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
• Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
• Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
• Team Spirit: Participate in social gatherings, sports events, team-building activities and receive a bonus for referring new employees.
• Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.