Functional Consultant

We are looking for a Functional Consultant to be a part of our Customer Services team.

 
We are looking for someone who has at least 2 years of experience in Application support or Service desk Level 2 support on enterprise an level. Someone who has worked with an organization’s stakeholders as well as IT applications vendors and partners. Work would be in a team that delivers solutions for many users in different Atea countries and governs the application. This position would communicate with external partners as well.

• Fluent English language;
• 2 years of work with/customizing enterprise level applications like CRM on admin level, no-code/low-code development or Service desk Level 2 support on enterprise level;
• Knowledge and practical experiences with MS Azure;
  
  Any of the following will be considered a benefit:
• Dynamics 365 CRM / Marketing / Customer Services;
• API Integrations with Dynamics 365 platform/Dataverse;
• ITIL Foundation certificate;
• MS Azure certificates.
   

As a person, you are:

• A problem solver who works to find the most effective solution and acts to prevent long-term problems.
• Independent enough to choose working methods and make necessary decisions.
• Communicative – having the ability to work together across different cultures, as your colleagues at Atea Digital Services are geographically dispersed.
• Careful and attentive to details.

• Communication with an organization’s Stakeholders;
• Gathering and prioritization of requirements;
• Implementation of PROS CPQ solutions;
• Administration of PROS CPQ;
• No-code/low-code development tasks in PROS CPQ and related MS Dynamics CRM;
• 3rd level user support and communication with application vendor on incidents / requests.

• A salary of 2500 – 3000 EUR gross;
• An international and fast pace environment;
• Training and growth opportunities;
• Company events and an active social life;
• Covered telephone expenses;
• A modern office with free parking;
• Company covered health insurance.