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Transport Ticket Collector

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Description

An official, who checks (in some countries also sells) tickets for passengers in public transport (in a train, a bus, or other). They check the validity of the ticket by verifying certain criteria: date, time, means of transport, eligibility for transport fare discounts, and etc. Duties of a ticket collector may vary depending in what country and on what kind of vehicle they work in.

Tasks:

1. Ensuring that all passengers have got a ticket
2. Examining tickets and ensuring that they cannot be used twice
3. Consulting passengers about public transport routes, destinations and fares
4. Reserving and collecting penalty fee from those, who have not got valid ticket
5. Collecting fares from passengers in a train and announcing stations
6. Asking people without valid tickets to exit the transport
7. Providing passengers' safety
8. Maintaining order and making sure that passengers follow the rules in public transport
9. Calling the police in case of disputes

Key skills for Transport Ticket Collector:

  • Good communication skills
  • Ability to work under pressure
  • Responsible attitude
  • Good problem solving skills
  • Accuracy
  • Physical strength
  • Interpersonal skills

Average salary (2013):

The United Kingdom: £19,593 per year
The United States: $49,081 per year
Australia: AUS$43,000 per year

Qualifications and training:

Basically, secondary school diploma is needed to apply for this job. No specific qualifications or training is required. To become a train conductor, working experience at train services is necessary before promotion in a position of conductor. On some occasions, special training is provided by the companies.

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