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Junior Customer Center Coordinator

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Atea Global Services

Work

Salary(gross): 1200 EUR monthly

Applying for the vacancy has ended


Description

We are looking for a Junior Customer Center Coordinator to be a part of our Global Operations team. Work in a hybrid model – from the office and from home.

Do you like working with customers and worked previously in food service, shops, or other areas with direct or indirect customer interactions? If so, we would be happy to introduce you to the IT industry!

We are supporting the biggest Nordic customers by helping them to get IT products everywhere in the World.

Requirements

  • Good spoken and written English language skills;
  • Attention to detail and high sense of responsibility;
  • Precision, accuracy, and punctuality;
  • Team player with a «customer first» attitude;
  • Knowledge of MS Office programs and basic computer skills;
  • Experience working in food service, shops, or other areas with direct or indirect customer interactions;
  • Ability to learn and interested to become a knowledgeable and experienced specialist.
    • Will be considered as an advantage:
  • Experience in customer service, logistics, IT support, or any other relevant field.

Duties

  • Communication with internal teams, suppliers, and customers;
  • Different procurement, customer care, and service delivery tasks to ensure smooth and timely product deliveries, and customer service;
  • Fast, accurate, and timely request entry;
  • Regular status updates & reporting;
  • Creation and regular update of process documentation.

Proposal

  • An international and fast pace environment;
  • Training and growth opportunities;
  • Company events and an active social life;
  • Covered telephone expenses;
  • A modern office with free parking;
  • Company covered health insurance.

Location


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About the company

Atea Global Services

Atea Global Services

  • Welcome to The Place To Be – Atea Global Services!

    We are a branch of the Atea group, a top IT infrastructure company in Northern Europe and the Baltic region, and a significant player in Europe. While our reach is global, we bring a distinctly local touch to everything we do. Our team operates in 88 cities across seven countries, boasting a workforce of nearly 8000 professionals. Here in Riga, we’ve been delivering excellence for over 19 years now. Our team of more than 500 experts handle daily IT and business services, as well as personnel management and marketing processes. We are diverse and motivated professionals who work together to deliver top-notch service to our customers while sharing a common goal – building a better future with IT.  

     

     

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