PAID INTERNSHIP IN IT DEPARTMENT

We at MSC value dedication, being positive and willing to learn new skills. Even if you are lacking industry expertise, you'll get the help you need to succeed!

• willing to assist employees and have experience with IT or similar Helpdesk and Support Services
• knowledgeable about ITIL concept
• fluent in English, having excellent communication skills
• ready to take an internship for at least 3 months
• student in Latvian educational institution

• provide first-line investigation, diagnosis, and resolution for all systems in the area of responsibility (mainly for IT Infrastructure)
• manage the lifecycle of incidents and requests
• keep users informed on the status of incidents, requests, and services
• develop end-user documentation

• international experience in a global company
• learning, training and personal development
• a possibility to work on hybrid mode (partially from home)
• a modern and green office with free parking
• teambuilding events and other social activities
• fresh fruits, lunch coupons, coffee, and tea in the office